Services

Managed Observability

Know before your customers do, with managed Prometheus, Grafana, Loki, and Alertmanager.

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Overview

A managed observability service built around Prometheus, Grafana, Loki, and Alertmanager. ZSoftly operates the stack, configures dashboards and alerting, and connects it to the incident and communication tools your team already uses.

What's included

Prometheus metrics and Grafana dashboards
Loki log aggregation and Alertmanager routing
On-call alerts to PagerDuty and Slack
Custom dashboards, tracing, and a 99.5% Standard commitment

Why teams choose Managed Observability

From $299/mo in CAD on Starter, with a 99.5% service commitment on Standard — fully managed for you.

Know before your customers do

Managed monitoring and alerting surfaces problems early so your team can act before users notice.

Fully managed, nothing to babysit

We stand up and run the monitoring stack so your team does not have to operate the tooling.

Alerts to the channels you use

On-call alerts route to PagerDuty and Slack so the right people hear about issues fast.

A service commitment you can rely on

The Standard plan carries a 99.5% service commitment for the monitoring you depend on.

Managed Observability features

Everything you need to build and scale.

Managed dashboards

Get Grafana dashboards stood up and maintained for you, including custom views for your KPIs.

Prometheus and Alertmanager

Collect metrics with Prometheus and route alerts through Alertmanager to PagerDuty, Slack, and other supported channels.

Loki log aggregation

Centralize logs with Loki and add tracing where your workloads need deeper request-level investigation.

Tiered retention and scrape intervals

Choose plans with longer retention and tighter scrape intervals as your needs grow.

Service commitment

The Standard plan includes a 99.5% service commitment on the monitoring stack.

Fully managed operation

ZSoftly runs and maintains the stack so your team focuses on the signals, not the tooling.

How Managed Observability compares

See why teams choose ZSoftly Cloud Platform.

Capability	Why it matters
Fully managed for you	No standing up or babysitting Prometheus and Grafana yourself — the operating burden is ours.
Alerts to your existing tools	PagerDuty and Slack integration means no new channels for your on-call team to learn.
Service commitment included	A 99.5% commitment on Standard backs the monitoring you rely on to catch outages.
Transparent CAD pricing	Plans start at $299/mo in Canadian dollars with no per-metric or per-host billing to decode.
Sovereign Canadian infrastructure	Your telemetry stays on infrastructure ZSoftly runs in Canada, with data residency you control.

Use cases for Managed Observability

Monitoring production applications and infrastructure
On-call alerting for SRE and operations teams
Custom dashboards for business and product KPIs
Centralized log aggregation across services
Distributed tracing for latency investigation
Meeting service commitments without building a monitoring team

How Managed Observability works

1
Choose a plan
Pick Starter, Standard, or Enterprise based on retention, scrape interval, and alerting needs.
2
Connect your workloads
We wire your instances and services into the managed monitoring stack.
3
Set up dashboards
Get dashboards configured for your KPIs and key services.
4
Configure alerting
Route alerts to PagerDuty and Slack for your on-call rotation.
5
Watch and act
See problems early and respond before they reach your customers.

Get started with Managed Observability

Launch in minutes, scale when ready.

Sign up and choose an observability plan
Connect your workloads to the managed stack
Configure dashboards for your KPIs
Route alerts to PagerDuty and Slack

Know before your customers do — managed monitoring and alerting, run for you.

Get started

Start building on
sovereign cloud today.

Eligible new accounts get CA$100 in promotional credit for 30 days. Spend CA$200 on eligible compute plans, then request another CA$200 in promotional credit, for up to CA$300 total. For prepaid accounts, a CA$1.00 verification payment is added to account credit and remains available. No long-term contract. Or talk to our team about a private cloud build-out.