Managed Frappe and Frappe Press
Frappe Framework, ERPNext and Frappe Press deployed, hosted, updated, backed up and monitored by ZSoftly, on ZCP or in your own environment.
Overview
You chose Frappe Framework or ERPNext, and now someone has to run it. Updates, backups, custom apps and the database all need attention. Your team wants to work in the application, not maintain the servers under it.
ZSoftly runs the platform for you. Managed means we deploy and host your benches and sites. We install and customize applications. We apply scheduled updates after staging tests. We take encrypted backups and test restores. We monitor, alert, harden and patch the servers. We operate MariaDB and handle support and change requests.
Frappe Technologies and its communities publish Frappe Framework, ERPNext and Frappe Press as open-source projects. ZSoftly does not develop or own Frappe products. We provide implementation and managed services for them.
What this service covers
- Frappe Framework and ERPNext hosting
- Frappe Press deployment and management
- Application installation and customization, including private custom apps
- Updates, backups, monitoring, security and maintenance
- Multi-site and multi-tenant deployment options
- Managed infrastructure and ongoing support
- Hosting on ZCP when it suits your workload
What We Manage
Hosting and Benches
Your Frappe sites on a bench sized for your workload.
- Single-site or multi-site benches
- Custom domains with TLS
- Staging sites for testing
- ZCP, your cloud or your hardware
Frappe Press
A hosting control plane when you run many sites and benches.
- Site creation
- App installation
- Scheduled bench updates
- Optional monitoring and log servers
Applications and Custom Apps
ERPNext and the Frappe applications you need, plus your own.
- App installation and configuration
- Customization of doctypes and workflows
- Private custom apps
- Change requests
Backups and Recovery
Encrypted backups stored off the server, with restores tested.
- Scheduled encrypted backups
- ZCP Object Storage (S3-compatible)
- Restore tests
- Site-level restores on request
Database Operations
MariaDB run and maintained for your Frappe sites.
- MariaDB configuration and tuning
- Database backups
- Upgrades
- Troubleshooting
Security and Monitoring
Servers kept patched and watched.
- Security hardening
- Operating system and application patching
- Monitoring and alerting
- Support and incident handling
Deployment Patterns
We recommend a pattern based on how many sites you run and who uses them.
| Pattern | Fits when | How ZSoftly runs it |
|---|---|---|
| Single site on one server | One company runs one Frappe or ERPNext site | One bench and one site, with a staging copy for testing updates |
| Multi-site bench | You run several sites that share the same apps and versions | Several sites on one bench, updated together on a schedule |
| Frappe Press control plane | You host many sites and benches, for example for subsidiaries or your own customers | Frappe Press manages site creation, app installation, bench updates, backups and custom domains |
Operations and Onboarding
The routine work that keeps your Frappe platform current and recoverable.
Backups and restore tests
Encrypted backups go to S3-compatible object storage on a schedule, and we test restores so you know they work.
Scheduled updates with a staging site
We apply updates to a staging site first, check your workflows and custom apps, then update production.
Monitoring and alerting
We watch the servers, sites, background workers and database, and respond when alerts fire.
Security hardening and patching
We harden the servers at build time and apply operating system and application patches on a schedule.
How onboarding works
Where It Runs
| Option | Fits when | What ZSoftly manages |
|---|---|---|
| ZCP in a Canadian region | You want your data in Canada and no infrastructure to run | Servers, benches, sites, backups, updates and monitoring |
| Your own cloud account (AWS, Azure or Google Cloud) | Your company already runs workloads and billing in that cloud | Benches, sites, backups, updates and monitoring inside your account |
| Your own hardware | You need the platform on servers you own and control | Benches, sites, backups, updates and monitoring on your servers |
Frequently Asked Questions
Do you own or develop Frappe and ERPNext?
No. Frappe Technologies and its communities publish Frappe Framework, ERPNext and Frappe Press as open-source projects. ZSoftly provides implementation and managed services for them. We build and maintain the custom apps we write for you.
Can we leave and take our data?
Yes. Your sites, database backups, files and custom apps belong to you. If you move to another provider or bring operations in-house, we hand over a full backup and the details you need to restore it.
Do you support our custom apps?
Yes. We install and run private custom apps alongside the standard Frappe applications. We test them on the staging site before each update, and we take over their maintenance if you ask.
How do version upgrades work?
We apply upgrades to a staging copy of your site first and check your workflows and custom apps. Once the staging site passes, we schedule the production upgrade with you and keep a backup ready for rollback.
When should we use Frappe Press instead of a plain bench?
A plain bench suits one site or a small set of sites that share the same apps. Frappe Press fits when you host many sites and benches, for example for subsidiaries or your own customers. It manages site creation, app installation, updates and backups from one control plane.
What does "managed" include and what does it not?
Managed covers hosting, updates, backups and restore tests, monitoring, security patching, MariaDB operations, and support and change requests. We scope new features, larger customizations and data migrations as separate project work. Your support agreement sets out the details.
Hand Over the Operations
Tell us about your current Frappe or ERPNext setup. We will assess it and propose how to run it.